At AgelessRx, we strive for excellent service with a passion for your health. Here is our policy on refunds and cancellations.
Before Your Order Ships
You are free to cancel, postpone, or pause your subscription at any time and for any reason before your next refill date. We kindly ask for a minimum of 48 hours' notice before your next order is set to process.
After Your Order Ships
AgelessRx cannot guarantee refunds for any cancellation requests received after our pharmacy partner has received your order. Furthermore, AgelessRx does not accept returns and cannot offer refunds for any prescription product once it has left our pharmacy partner.
Issues with Your Shipment
If you experience any issues with your shipment or are dissatisfied with your product, please contact our team within 30 days following your order fulfillment. We will be happy to review your request. Reach us at info@agelessrx.com or call 650-503-9990 (Monday–Friday, 10 AM–7 PM EST).
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